FAQ

Association of Social Support Monitoring Services Inc. (Trading as PERSA) ABN: 71 070 826 916

How do I become a PERSA member?

 

Download the Code of Practice booklet which contains the PERSA application form.

 

What standards do PERSA members comply with?

 

Australian Standards AS4607 - Personal Response Systems

 

What is a PERS unit?

 

A PERS unit typically consist of a personal radio transmitter pendant and an automatic telephone dialer, typically located in individual’s home.

 

How does a PERS unit work?

 

During an emergency situation the client presses his/her personal radio pendant which initiates a call to a central monitoring station. The monitoring station assesses the situation and sends help.

 

What are the benefits of a PERS unit?

 

PERS units provide users with freedom and comfort to move around in their own homes and with the knowledge that if help is ever needed it is only a button press away.

 

Why should a PERS unit be monitored by a 24 hour service centre and not just ring a pre-programmed number?

 

The use of 24 hour service centres guarantees immediate attention during any time of day.

 

Why should I look for a registered PERSA member provider when selecting a PERS service?

 

Dealing with registered PERSA members ensures that you are dealing with an organisation that has satisfied the strict criteria set forth by the Australian Government regarding PERS systems.